Machines have learned to do many things – from manufacturing to playing chess. However, as we develop AI further, we realize these machines are not only good at what they do, they are often better than the human competition. Now, thanks to Vocodia, AI has come to sales, which begs the question: What are the benefits and risks of using this tech?
The Benefits of Using AI
Technology replacing sales representatives may seem absurd; however, technology enables unprecedented levels of efficiency and effectiveness. In simple terms, DISA (Vocodia’s AI) scales to meet consumer base demand and is dynamic to deliver a cheerful, empathetic service of the needs of each individual consumer.
This technology allows companies and organizations to designate sales and revenue flow with perfect precision. It reduces sales and all related costs into clear, hourly labor units with the mystery of efficacy removed. This allows companies to adjust their market stimulation and sales campaigns and removes significant risk from the equation.
On the labor side of things, AI can also help fill the gaps talent acquisition is unable to. The lack of employee availability caused by the “great resignation” has created a demand that people recognize is easily met with technology. In addition, DISA is always available; it never goes on vacation, gets sick, or has family emergencies – allowing it to work longer and more efficiently than a salesperson ever could.
This availability is even more convenient for the consumer, as it removes wait times and saves them countless hours on hold waiting for a representative. DISA is also a conversational AI, with a realistic-sounding voice that customers have said can be quite charming. Vocodia’s AI communicates clearly and it exchanges on human terms. Plus, due to machines not having feelings, DISA does not take rejection personally – which makes sure customers always walk away with a positive impression of the “sales representative.”
Finally, and arguably most importantly, Vocodia’s AI simply generates more sales at a lower cost, with affordable plans customized to the specific business needs. DISA is a SaaS that’s consistently updated, so you don’t need a programmer or IT department to run it, or, as Vocodia CEO Brian Podolak stated: “Once it is set up, DISA just works, and the results speak for themselves.”
The Risks of Using AI
However, while AI can be an incredible tool for sales, it does come with inherent dangers. While many people overestimate these dangers, the greatest risk for organizations adopting this technology is organizational disruption.
While technology often solves our problems, it also ushers in new ones. “For example, automobiles are an example of adoption policy where standardization of technology has been well managed,” states Brian Podolak. “Thanks to influential organizations (along with appropriate regulation), a true advancement in society where goods and services are dependably exchanged has been achieved.”
In terms of risk, AI is different from other technological advancements in that it will enhance and replace human function and perform at efficiencies providers will not ignore. However, younger companies will find it easier to integrate any tools or policies necessary for AI. The companies and organizations most impactful to society will have to take more things into consideration, in addition to going through the “bureaucracy” that comes with a bigger organization.
These larger, more well-established companies must adapt and migrate to AI at a rate sustainable to organizational stability during the current introduction and adoption phase of AI. “It’s the burden of risk management of controlling AI to stay in its lane in terms of human cooperation at both the gross societal level, and for the organization itself,” says Vocodia CEO Brian Podolak.
Brian Podolak is CEO of Vocodia.