{"id":624,"date":"2021-11-09T09:00:00","date_gmt":"2021-11-09T14:00:00","guid":{"rendered":"https:\/\/www.sales30conf.com\/blog\/?p=624"},"modified":"2023-10-26T10:19:03","modified_gmt":"2023-10-26T14:19:03","slug":"the-number-one-barrier-to-deal-velocity","status":"publish","type":"post","link":"https:\/\/www.sales30conf.com\/blog\/the-number-one-barrier-to-deal-velocity\/","title":{"rendered":"The Number One Barrier to Deal Velocity"},"content":{"rendered":"\n<p>As sales leaders and professionals, we all want a large and fluid pipeline. As one sales consultant recently told me, it\u2019s all about \u201cdeal velocity\u201d.&nbsp;<\/p>\n\n\n\n<p>If your goal is to improve deal velocity, you should focus on the most fundamental aspect of selling: the sales process.&nbsp;<\/p>\n\n\n\n<p>It\u2019s not sexy, but most sales organizations develop their sales process with little thought. They just use the one that comes in the box with their CRM tool. That\u2019s a mistake.&nbsp;&nbsp;<\/p>\n\n\n\n<p>If your reps struggle to advance an opportunity, differentiate, or demonstrate the value of your solution, it\u2019s most likely your sales process. Maybe it\u2019s something more complicated but it\u2019s the easiest fix and where you should start. It\u2019s like having a problem with your computer. First step, just reboot. If that doesn\u2019t work, then it\u2019s time to call in a technology expert.&nbsp;<\/p>\n\n\n\n<p>Every organization has a process; the question is, is it effective? To determine if your process is the source of your clogged pipeline, let\u2019s look at the two most common flaws I see in almost every sales process I\u2019ve assessed over my last 27 years as a trainer and consultant.&nbsp;&nbsp;<\/p>\n\n\n\n<h2><strong>Flaw #1 \u2013 The Customer Objective is Missing<\/strong><strong> <\/strong>&nbsp;<\/h2>\n\n\n\n<p>The sales process should always be intuitive to the seller, but if you want your customer to agree to the next step in the process, then make it about helping them evaluate their problem and determine the best solution.&nbsp;<\/p>\n\n\n\n<p>So, if you see reps struggling to advance an opportunity, ask a simple question: Why is it in the customer\u2019s best interest to move to the next step? If they can\u2019t answer, maybe you just discovered the source of your problem.&nbsp;&nbsp;<\/p>\n\n\n\n<p>As with most problems in selling, the answer lies in focusing more on how your customers buy than how to sell your solution. So, add a box to the process that says \u201ccustomer objective\u201d and ensure your sellers can fill it in. Now your sellers can easily articulate why the customer should advance to the next step.&nbsp;&nbsp;<\/p>\n\n\n\n<p>If they struggle to fill in the box, this may reveal the second common flaw in the sales process: the steps themselves.&nbsp;&nbsp;<\/p>\n\n\n\n<h2><strong>Flaw #2 \u2013 A Boring, Rep<\/strong><strong>&#8211;<\/strong><strong>Centric Sales Process<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Ultimately your sales process should do two things: help the customer make the best decision and demonstrate the value of your unique solution. Too often, the seller is solely responsible for articulating the value of the solution, and that\u2019s a heavy load. It\u2019s much more effective and scalable to lean on the sales process to carry the burden.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Here\u2019s an example. I never buy expensive wine. My limit is about $20 a bottle. If I take a dream trip to Tuscany or the wine country, I might splurge for a $50 bottle of wine, but normally I just don\u2019t see the value.&nbsp;&nbsp;<\/p>\n\n\n\n<p>A few months ago, I was in northern California for a conference when an attendee asked me where I was headed the day of departure. I explained that my wife and I were extending our trip&nbsp; and headed to Sonoma. They told me their parents owned a winery in the Russian River valley and invited us to check it out.&nbsp;&nbsp;<\/p>\n\n\n\n<p>I may not be a master sommelier, but I couldn\u2019t miss out on a private tour of a boutique pinot noir winery in one of the most coveted spots on the planet.&nbsp;<\/p>\n\n\n\n<p>Long story short, I bought three bottles of pinot noir costing close to $80 per bottle. In one hour at the winery, I went from, \u201cI\u2019m not paying more than $20 bucks\u201d to \u201c$80 is too cheap!\u201d What sold me?<\/p>\n\n\n\n<p>The process.&nbsp;&nbsp;<\/p>\n\n\n\n<p>As I walked the grounds with the winemakers, I experienced first-hand how meticulously every single vine was cared for, watered, pruned, and cultivated.&nbsp;&nbsp;<\/p>\n\n\n\n<p>I saw the investment in technology where a sensor was placed on each vine, measuring disease, nutrient deficiency, pest problems, and water content.&nbsp;&nbsp;<\/p>\n\n\n\n<p>I learned how the wine was picked by hand and then how it\u2019s processed, where only a small number of grapes make into the bottle. Lastly, I headed over to the warehouse where the wine was produced and learned about how long the wine must age in special oak barrels from France to finally become one bottle pinot noir.&nbsp;&nbsp;<\/p>\n\n\n\n<p>As I experienced what goes into a bottle of a fine bottle of pinot noir, not only did I appreciate it, I wanted it. My mouth watered as my senses were engaged.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Here\u2019s the takeaway, sell your process and not your solution. If it\u2019s built in a way that helps the customer experience the benefit of your solution, it\u2019s far easier for you and your customer to win.&nbsp;&nbsp;<\/p>\n\n\n\n<p>If you want to learn more about creative strategies to influence and convert unreceptive customers, check out my book website <a rel=\"noreferrer noopener\" href=\"https:\/\/www.unreceptivebook.com\/\" target=\"_blank\">here<\/a>.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-image is-style-rounded\"><figure class=\"alignleft size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/www.sales30conf.com\/blog\/wp-content\/uploads\/2021\/03\/TomStanfill.png\" alt=\"Headshot of Tom Stanfill\" class=\"wp-image-451\" width=\"100\" height=\"100\" title=\"Tom_Stanfill_Headshot\"\/><\/figure><\/div>\n\n\n\n<p><em>Tom Stanfill is CEO and co-founder of <\/em><a href=\"https:\/\/www.aslantraining.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>ASLAN Training<\/em><\/a><em>, a global sales training company appearing nine consecutive years in the Selling Power Top 20 Sales Training Companies. Since 1996, ASLAN has worked with many Fortune 500 companies, training more than 100,000 sellers and leaders in over 35 countries. He is also the author of the book UN<\/em><strong><em>RECEPTIVE<\/em><\/strong><em>: A Better Way to Lead, Sell &amp; Influence, published by HarperCollins.&nbsp;<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Every organization has a process; the question is, is it effective? To determine if your process is the source of your clogged pipeline, let\u2019s look at the two most common flaws in almost every sales process<\/p>\n","protected":false},"author":1,"featured_media":625,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[11],"tags":[],"_links":{"self":[{"href":"https:\/\/www.sales30conf.com\/blog\/wp-json\/wp\/v2\/posts\/624"}],"collection":[{"href":"https:\/\/www.sales30conf.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sales30conf.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sales30conf.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sales30conf.com\/blog\/wp-json\/wp\/v2\/comments?post=624"}],"version-history":[{"count":2,"href":"https:\/\/www.sales30conf.com\/blog\/wp-json\/wp\/v2\/posts\/624\/revisions"}],"predecessor-version":[{"id":728,"href":"https:\/\/www.sales30conf.com\/blog\/wp-json\/wp\/v2\/posts\/624\/revisions\/728"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sales30conf.com\/blog\/wp-json\/wp\/v2\/media\/625"}],"wp:attachment":[{"href":"https:\/\/www.sales30conf.com\/blog\/wp-json\/wp\/v2\/media?parent=624"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sales30conf.com\/blog\/wp-json\/wp\/v2\/categories?post=624"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sales30conf.com\/blog\/wp-json\/wp\/v2\/tags?post=624"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}